Question 1

What are automatic payments?

Accepted Answer

Automatic Payments take the hassle out of lawncare. When you Sign up for Automatic Payments, your card will be charged after each service and a receipt will be sent to your email.    Cards are typically charged 5-7 business days after a service.

Question 2

How do I pay my bill?

Accepted Answer

We accept checks and all major credit cards. Click here to Sign Up for Automatic Payments or Make a Credit Card Payment online. You can also pay with a credit card by calling us at 610.524.5520. Checks can be sent to: Vivid Lawn, LLC 711 Concord Rd. Glen Mills, PA 19342

Question 3

I have questions about my invoice.

Accepted Answer

Click here for a full description of your invoice.

Question 4

Where can I find my customer number?

Accepted Answer

Your customer number is listed on all of your Service Invoices. Click here to learn more about your invoice.

Question 5

Does the service auto-renew?

Accepted Answer

Yes, our seasonal programs renew each year automatically. If you would like to make a change to your account, please write to us using the message icon in the bottom right-hand corner of the screen or call us at 610.524.5520.

Question 6

When should I expect my next treatment?

Accepted Answer

Our treatment schedules vary based on the program (Lawn Care, Tree & Shrub, Pest Control) and on seasonal weather conditions. For specific information about your next service, write to us using the message icon in the bottom right-hand corner of the screen or call us at 610.524.5520.

Question 7

How long should I stay off the lawn after treatment?

Accepted Answer

Please allow 2-4 hours for the spray application to dry. No granular products should be picked up or moved.

Frequently Asked Questions