Frequently Asked Questions

Treatments

When should I expect my next treatment?


Our treatment schedules vary based on the program (Lawn Care, Tree & Shrub, Pest Control) and on seasonal weather conditions.

For specific information about your next service, write to us using the message icon in the bottom right-hand corner of the screen or call us at 610.524.5520.




How long should I stay off the lawn after treatment?


Please allow 2-4 hours for the spray application to dry. No granular products should be picked up or moved.





My Account

Does the service auto-renew?


Yes, our seasonal programs renew each year automatically.

If you would like to make a change to your account, please write to us using the message icon in the bottom right-hand corner of the screen or call us at 610.524.5520.




How do I pay my bill?


We accept checks and all major credit cards.

Click here to Sign Up for Automatic Payments or Make a Credit Card Payment online. You can also pay with a credit card by calling us at 610.524.5520.

Checks can be sent to:

Vivid Lawn, LLC

711 Concord Rd.

Glen Mills, PA 19342




Where can I find my customer number?


Your customer number is listed on all of your Service Invoices. Click here to learn more about your invoice.




I have questions about my invoice.


Click here for a full description of your invoice.




What are automatic payments?


Automatic Payments take the hassle out of lawncare. When you Sign up for Automatic Payments, your card will be charged after each service and a receipt will be sent to your email. Cards are typically charged 5-7 business days after a service.